Support
A question, a bug or an idea? Write to support@nonnabook.com. We usually reply within two days.
Importing recipes
- From Instagram, TikTok or WhatsApp: Share › Nonnabook. If it isn't listed, scroll to the end of the row › More, and add it. The app has a full guide under Settings › Nonnabook in the share menu.
- The import failed: try "Paste text" with the post's caption, or photograph the recipe. You can always keep it as a bookmark and tidy it later.
- Something was read wrong: every field can be edited before saving, and the ones worth checking are marked.
Nonna+ subscription
- Cancel: iPhone Settings › your name › Subscriptions › Nonnabook. It stays active until the end of the paid period.
- Restore on a new phone: in the app, the Nonna+ screen › "Restore purchases".
- Refunds: handled by Apple at reportaproblem.apple.com.
Backup, new phone and deletion
- New phone: sign in under Settings › Account with the same Apple or Google account, and the backup brings your recipes back. Without an account, export to JSON from Settings before switching.
- Delete account: Settings › Account › Delete account. Cloud data is removed immediately. You can also ask by email.
- Remove a share page: send the link to support@nonnabook.com and we will remove it. Deleting your account removes all your share pages.
Copyright
If you hold rights in a recipe, photo or text shown on a Nonnabook share page, email support@nonnabook.com with the page link and we will remove it within 3 business days.